Returns and Exchanges

Our goal is to provide you versatile and reliable UPF 50+ protection that keeps you comfortable and makes you happy. Coolibar will gladly accept the return or exchange of the merchandise. If you're not satisfied, simply return or exchange your purchase; just send it back within 90 days of purchase for a refund or an exchange (reimbursement is made by original payment method). Merchandise must be unworn, unused, unwashed and with original tagging.

If you need a Return form, click here for a JPEG or here for a PDF.

Please note the following:

  • As of July 29, 2015 we now accept returns and exchanges on all sale items.
  • Ship items back to Coolibar using carrier of your choice. You can use any service that you prefer - US Mail, UPS, Federal Express, etc.
  • You are responsible for return shipping cost.
  • Returned Items - please allow up to 10 business days for your financial institution to credit your card back.
  • Exchange Items - will be charged to the original payment method upon shipment.
Returning a gift? Include the purchaser's name and address along with your return. Indicate whether you'd like to exchange the gift for another product or if you'd like a refund or Gift Certificate.

Address your return to:
Coolibar Returns
2401 Edgewood Avenue South
Minneapolis, MN 55426
USA


If you have additional questions, please contact us:

Customer Service
1-800-926-6509
Monday-Friday, 7:30 a.m.-6:00 p.m. (CST)

Email:
service@coolibar.com

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