Returns and Exchanges
Our goal is to provide you versatile and reliable UPF 50+ protection that keeps you comfortable and makes you happy. Coolibar will gladly accept the return or exchange of the merchandise. If you're not satisfied, simply return or exchange your purchase; just send it back within 90 days of purchase for a refund or an exchange (reimbursement is made by original payment method). Merchandise must be unworn, unused, unwashed and with original tagging.
If you need a Return form, click here for a JPEG or here for a PDF.
Please note the following:
- Ship items back to Coolibar using carrier of your choice. You are responsible for return shipping cost.
- Returned Items - please allow up to 10 business days for your financial institution to credit your card back.
- Exchange Items - will be charged to the original payment method upon shipment.
- For exchanges involving items of equal or lesser value than your original purchase, we will ship the new item(s) back to you with no additional shipping or handling charges.
- You can use any service to send your return to us - US Mail, UPS, Federal Express, etc.
Returning a gift? Include the purchaser's name and address along with your return. Indicate whether you'd like to exchange the gift for another product or if you'd like a refund or Gift Card.
Address your return to:
2401 Edgewood Avenue South
Minneapolis, MN 55426
If you have additional questions, please contact us:
Monday-Friday, 7:30 a.m.-6:00 p.m. (CST)