Returns and Exchanges

Our goal is provide the best UPF 50+ sun protective clothing so you can happily enjoy the freedom to live a healthy, active life in the sun. If you’re not satisfied with your purchase, we will gladly accept the return or exchange of the merchandise, including all sale items but excluding final sale clearance items.

Policy Basics::
  • 90 day return for a refund or exchange.
  • Reimbursement is made by original method of payment.
  • Merchandise must be unworn, unused and unwashed with original tagging.
  • All Clearance items are final sale. There are no refunds or exchanges on Clearance items.
Download a Return Form HERE.

How To Make A Return::
  • Use our Convenient and Easy Return label, located on your packing slip, for a flat fee of $6.95.
  • Package the items you wish to return, complete and include the Return Form.
  • Securely close the package and affix the Convenient and Easy Return shipping label on the package.
  • Give the package to your mail carrier or drop it off at any U.S. Post Office. A flat fee of $6.95 will be deducted from the amount of your refund or applied to your account.
  • Please allow up to 10 business days for your financial institution to credit your account.
Returning a gift? Include the name and address of the person who purchased the gift, or the order number with your return. Tell us if you’d like a refund, merchandise credit or prefer to exchange for another item. If you choose a refund, please include a current Credit Card in the space provided on your return form.

If you have additional questions, please contact us:

Customer Service
1-800-926-6509
Monday-Friday, 7:30 a.m.-5:30 p.m. (CST)

Email:
service@coolibar.com

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