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Returns and Exchanges
Our products are guaranteed to give you 100% satisfaction. If you’re not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price.
If you need a Return form, click here for a JPEG (Page 1 and Page 2) or here for a PDF.
Please note the following:
- Refunds are issued in the same form as original payments.
- For exchanges involving items of equal or lesser value than your original purchase, we will ship the new item(s) back to you with no additional shipping or handling charges.
- You can use any service to send your return to us - US Mail, UPS, Federal Express, etc.
- Returning a gift? - Include the purchaser's name and address along with your return. Indicate whether you'd like to exchange the gift for another product or if you'd like a refund or Gift Card.
Address your return to:
Coolibar Returns
2401 Edgewood Avenue South
Minneapolis, MN 55426
USA
If you have additional questions, please contact us:
Phone:
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Customer Service
1-800-926-6509
Monday – Friday, 7:30 a.m. - 5:00 p.m. (CST)
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Email:
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service@coolibar.com
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