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Returns and Exchanges
To return a sun protective clothing item to us, please follow the guidelines on the Return form enclosed with the order. We accept return of merchandise within 30 days of the purchase date. Merchandise must be new, unused and contain all original product packaging and accessories.
If returning a gift, include the buyer's name and address, and what you'd like us to do.
If you need a Return form you can download it here: Page 1 Page 2.
For a quick reorder, call us at 1-800-926-6509.
You can use any service to send your return to us - US Mail, UPS, Federal Express, etc.
Address your return to:
Coolibar Returns
2401 Edgewood Avenue South
Minneapolis, MN 55426
USA
(A pre-printed address label is on the Return form.)
For exchanges involving sun protective clothing items of equal or lesser value than your original purchase, we will ship the new item(s) back to you with no additional shipping or handling charges.
For returns, we will credit your original credit card for the item purchase price or send you a check for the item purchase price - whichever was your original form of payment.
If you have additional questions, please call customer service on 1-800-926-6509.
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