|3rd Business Day||$13.95||$5.00|
|2nd Business Day||$21.90||$21.90|
|Next Business Day||$35.90||$35.90|
|Outside North America||Standard||$10.95||$10.95|
Order Processing: Coolibar processes orders Monday through Friday. We also process orders on Sundays from April through August.
PLEASE NOTE: Once you submit your order, it cannot be changed or canceled as it enters our Warehouse Processing Queue immediately and no changes can be made.
While we try to process your order as quickly as possible, during our high season (April through August) orders in our Warehouse Processing Queue can take up to 3 business days to process with Standard Shipping.
We apologize for any inconvenience, and we hope that in the majority of cases, our faster processing times work to your advantage. If you have questions about your order, contact us at firstname.lastname@example.org.
Delivery Time: Standard Shipping takes 5-8 business days in the United States and Territories and 10-18 business days to Canada, Australia and outside North America. To receive your package sooner, you can select Two-Day Shipping (arrives in two business days) or Next-Day Shipping (arrives in one business day), available in U.S. and territories only, non- P.O. Box addresses only. Three-Day Shipping (arrives in three business days via Ground Shipment) and is available only in the continental U.S. (lower 48 states) and non- P.O. Box addresses only. PLEASE NOTE: Deliveries to Hawaii and Puerto Rico could take longer.
Standard Shipping may be a combination of UPS/USPS which delivers to your local post office and then your post office will deliver your package along with your other U.S. Mail.
Business days are Monday through Friday, except for scheduled U.S. Holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, New Year's Eve, New Year's Day. Deliveries to remote areas cannot be guaranteed by specified time in shipping chart. PLEASE NOTE: Your Shipping Day is not considered a business day.
Customers using a credit card with a billing address outside North America should allow 1 to 3 business days for order processing in addition to the designated shipping time.
U.S. and Territories: Standard Shipping is available throughout the 50 States, Puerto Rico, US Territories, or APO/FPO. * US Protectorates, and APO/FPO are defined as follows: American Samoa (AS), Federated States of Micronesia (FM), Guam (GU), Marshall Islands (MH), Northern Mariana Islands (MP), Palau (PW), US Virgin Islands (VI), Armed Forces Americas (AA), Armed Forces Europe (AE), and Armed Forces Pacific (AP).
International: Coolibar does not collect any brokerage fees, import duties, tariffs, or similar taxes at the time you place your order. These fees are determined and collected by your government. You will be asked to pay the applicable amount at the time your shipment is released to you.
Coolibar will ship to countries in Asia, Europe, and South America from our distribution center in the United States including: Albania, Argentina, Armenia, Austria, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Cambodia, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Finland, France, French Polynesia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea (Republic of), Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Moldova (Republic of), Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saint Lucia, Saudi Arabia, Singapore, Slovakia (Slovak Republic), Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Viet Nam, Virgin Islands (British).
Shipping Frequently Asked Questions
Q: How can I check and track the status of my order?
A: If you are placing the order online, make sure to include your e-mail address; you will receive a copy of your order and a tracking number via e-mail. You may also visit the order status section on Coolibar.com for package tracking information or you may call 1-800-926-6509 and speak with a customer service representative.
Q: Can I ship to multiple addresses?
A: Yes, but you will need to place a separate order for each address.
Q: Can I come to your office to purchase products or pick up my order?
A: Yes, you may purchase products at our office. You may also pick up your order, and you will not be charged for shipping. Our office is at 2401 Edgewood Avenue, Suite 400, Minneapolis, MN 55426.
Q: Is there tax on my order?
A: We are required to collect sales tax from customers in IN, FL, TX, TN, CA, MN, and PA. Coolibar follows the state laws and regulations about what is taxable and what is not taxable.